How to Delete Your Dropbox Account in 2020

Dropbox is a popular service that lets you store and manage your files in the cloud. It offers team plans and compatibility with Office Online. Dropbox isn’t the only cloud storage service out there, though, and maybe you’ll want to take your files elsewhere after looking at our best online drive solutions.

Thankfully, deleting your Dropbox account and uninstalling the Dropbox client is a straightforward process that we’re going to cover in this step-by-step guide. Remember, if you delete your account, you will lose access to your files stored in Dropbox. Make sure to download any files that you want to keep before starting this process.

However, if you want to delete your Dropbox account because you don’t see the upside of the service, take a look at our Dropbox review; you could be surprised by some of the benefits that you may not have known about.

How Do I Delete My Dropbox Account?

Before you delete your Dropbox account, you will first need to unsubscribe from your paid plan. If you are already using the free Dropbox Basic plan, you can skip to the last paragraph of this section. Otherwise, keep reading to get started.

Start by going to Dropbox.com and logging in to your account. Click on your profile or the circle at the top-right corner of the page. From the dropdown tertiary menu, click “settings” and navigate to the “plan” tab. Once there, scroll to the bottom of the page and click “cancel plan.”

Clicking the “cancel plan” button will take you to the downgrade page. Scroll to the bottom where you have the options to contact Dropbox support, change your plan or downgrade. The downgrade button looks grayed out, but go ahead and click “I still want to downgrade.”

This page will prompt you to select a reason why you want to cancel your plan. You can’t skip this step, so select the reason why you’re canceling and then click “continue” to move on.

The next page is a summary of everything that you will be losing by canceling your Dropbox plan. Scroll to the bottom and click “I still want to downgrade.” You will then be taken back to your home page.

Now that you’ve canceled your plan, you can delete your account. Navigate back to the settings and scroll to the bottom of the page, then click the “delete account” button. You will have to input your password and give a reason for leaving before clicking “permanently delete.” You will be logged out of the Dropbox client and immediately taken to the signup page.

How Do I Uninstall Dropbox From My Computer?

Uninstalling the Dropbox client from your Windows computer is a much quicker task. From your computer’s start menu or Windows button, click the gear icon. This will take you to the settings menu.

Once in the settings, click “apps” and then scroll to Dropbox. Click “uninstall” and then click “uninstall” on the pop-up.

From here, the Dropbox installation wizard will pop up, and you can click “uninstall” to remove the client from your PC. The Dropbox folder will still be on your computer, so as a final step, make sure that you remove the folder and any files that you don’t want.

If you’re an Apple user, read our guide on how to remove Dropbox from Mac.

Final Thoughts

Now that you’ve deleted your account, you’re free to try out something new. We recommend Sync.com and pCloud as our two best-rated cloud storage services. Both are secure, easy to use and have great plans. You can check out our pCloud review and our Sync.com review to find out more.

We love hearing from you, so let us know in the comments if you had any trouble deleting your Dropbox account or removing the client from your PC. As always, thanks for reading.