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href='https://www.commquer.com/trello-review/' >Trello</a></li><li class='l3-5'><a href='https://www.commquer.com/asana-review/' >Asana</a></li><li class='l3-6'><a href='https://www.commquer.com/basecamp-review/' >Basecamp</a></li></ol></li><li class='l2-2'><label for='l3-6-2'>Comparisons</label><input type='radio' hidden name='l2' id='l3-6-2'><ol class='l3'><li><label for='l3-0' class='back'>Project Management</label></li><li class='sub-header'>Comparisons</li><li class='l3-1'><a href='https://www.commquer.com/clickup-vs-monday/' >ClickUp vs monday.com</a></li><li class='l3-2'><a href='https://www.commquer.com/monday-com-vs-smartsheet/' >monday.com vs Smartsheet</a></li><li class='l3-3'><a href='https://www.commquer.com/monday-com-vs-airtable/' >monday.com vs Airtable</a></li><li class='l3-4'><a href='https://www.commquer.com/monday-com-vs-trello/' >monday.com vs Trello</a></li><li class='l3-5'><a href='https://www.commquer.com/trello-vs-asana/' >Trello vs Asana</a></li></ol></li><li class='l2-3'><label for='l3-6-3'>Guides</label><input type='radio' hidden name='l2' id='l3-6-3'><ol class='l3'><li><label for='l3-0' class='back'>Project Management</label></li><li class='sub-header'>Guides</li><li class='l3-1'><a href='https://www.commquer.com/best-project-management-software/' >Best Project Management Software 2024</a></li></ol></li></ol></li> </ol> <input type='radio' hidden name='l1' id='l2-0'> <input type='radio' hidden name='l2' id='l3-0'> </div> <label for="show-nav" class="close-nav"></label></nav><div class='breadcrumb'><ol itemscope itemtype="http://schema.org/BreadcrumbList"><li itemprop="itemListElement" itemscope itemtype="http://schema.org/ListItem" id="1" ><a href="https://www.commquer.com/best-project-management-software/" itemprop="item"><span itemprop="name">Project Management</span><meta itemprop="position" content="1" /></a></li><li class="active" id="2" >Pumble</li></ol></div><div class="cws_disclosure"><p>CommQueR.com may earn a small commission from some purchases made through our site. However, any earnings do not affect how we review services. Learn more about our <a href="https://www.commquer.com/editorial-integrity/">editorial integrity</a> and <a href="https://www.commquer.com/research-process/">research process</a>.</p></div> <main> <article> <script type="application/ld+json"> { "@context": "http://schema.org/", "@type": "product", "name": "Pumble Review", "description": "Pumble is a communication and collaboration tool that came to be in 2020. It offers excellent features free of charge that make it perfect for light users and those on a budget. How good is it overall? We\u2019ll let you know with this Pumble review.", "sku":"", "mpn":"", "gtin":"", "brand":{ "@type":"Thing", "name":"Pumble" }, "offers": { "@type": "Offer", "availability": "http://schema.org/InStock", "price": 1.35, "priceCurrency": "USD", "url": "https://pumble.com/" }, "review":{ "@context":"http:\/\/schema.org", "@type":"review", "dateModified": "2023-10-05T01:09:41+00:00", "headline":"Pumble Review", "name":"Pumble Review", "url":"https://www.commquer.com/pumble-review/", "description":"", "copyrightYear":"2024", "publisher":{ "@type":"Organization", "name":"commquer.com" }, "author":{ "@type":"Person", "name":"Dan Ginn" }, "reviewBody":"", "reviewRating":{ "@type":"Rating", "worstRating":0, "bestRating":5, "ratingValue":4.15, "description": "Pumble is a communication and collaboration tool that came to be in 2020. It offers excellent features free of charge that make it perfect for light users and those on a budget. How good is it overall? We\u2019ll let you know with this Pumble review." }, "image":{ "@type":"ImageObject", "url":"https://www.commquer.com/wp-content/uploads/2022/07/Pumble-logo.png", "width":"518", "height":"265" } }, "image":{ "@type":"ImageObject", "url":"https://www.commquer.com/wp-content/uploads/2022/07/Pumble-logo.png", "width": "518", "height": "265" } } </script> <div class="table-of-content"><aside class="cws_disclosure_trust"><p><strong>Why you can trust us</strong></p><ul><li data-module="countup"><b data-countup-number="407">407</b> Cloud Software Products and Services Tested</li><li data-module="countup"><b data-countup-number="3056">3056</b> Annual Software Speed Tests</li><li data-module="countup"><b data-countup-number="2400">2400</b> plus Hours Usability Testing</li></ul><p>Our team of experts thoroughly test each service, evaluating it for features, usability, security, value for money and more. Learn more about how we <a href="https://www.commquer.com/objective-testing/">conduct our testing.</a></p></aside><div><div class="table-of-content--review"><a target="_blank" class="logo" rel="nofollow" href="https://pumble.com/"><img src="https://www.commquer.com/wp-content/uploads/2022/07/Pumble-logo.png" width="518" height="265" loading="lazy" class="img-fluid" alt="Logo: Pumble"></a><a target="_blank" rel="nofollow" class="btn btn-visit" href="https://pumble.com/">Visit <span class="visit-name">Pumble</span></a><ul class="is-style-pro"><li>Easy to use</li><li>Affordable</li><li>Guest access on Pro </li></ul></div> <input type="checkbox" hidden id="table-of-content" name="table-of-content"> <label class="" for="table-of-content">Table of Contents</label> <nav aria-label="Table of Contents"><ul></li><li><a href="#pumble-alternatives">Alternatives</a></li><li><a href="#pumble-review-strengths-weaknesses">Strengths & Weaknesses</a></li><li><a href="#features">Features</a></li><li><a href="#pricing">Pricing</a></li><li><a href="#user-friendliness">User-Friendliness</a></li><li><a href="#security-privacy">Security & Privacy</a></li><li><a href="#service-support">Service & Support</a></li><li><a href="#the-verdict">The Verdict</a><li><a href="#comments">Comments & User Ratings</a></li></ul></nav> <div class="table-of-content--scroll-top"><a href="#body_top">↑</a></div> </div></div> <header class="entry-header"> <h1 itemprop='headline'><span>Pumble Review</span></h1> <p>Pumble is a communication and collaboration tool that came to be in 2020. It offers excellent features free of charge that make it perfect for light users and those on a budget. How good is it overall? We’ll let you know with this Pumble review.</p><div class="author vcard " data-src="https://www.commquer.com/wp-content/uploads/2023/07/dan-profile-modified-150x150.png" data-author="Dan Ginn" data-description='Dan brings with him five years of experience in tech journalism. While traveling the world with his camera, he can found writing about tech and photography, all with a smile on his face. You can also read Dan's words TechRadar, The Phoblographer and TomsGuide. Aside from writing, editing and hosting podcasts, Dan also enjoys eating tacos—maybe a little too much!'><img src="https://www.commquer.com/wp-content/uploads/2023/07/dan-profile-modified-75x75.png" class="" alt="Dan Ginn" /><div>By <a data-fancybox data-src="#author_125" href="javascript:;" ><span class="fn">Dan Ginn</span> (<span>Writer</span>)</a><br>— Last Updated: <time class="updated" datetime="2023-10-05T01:09:41+00:00">05 Oct'23</time> <span class="dt-published published sr-only">2023-10-05T01:09:41+00:00</span> <a data-fancybox data-src="#facts_checked" href="javascript:;" class="facts-badge" ><strong>Facts checked</strong> by Jasna Mishevska</a></div></div> </header> <section><h3 class="wp-block-heading" data-nav="hidden" class="wp-block-heading" data-nav="hidden" id="key-takeaways-pumble">Key Takeaways: Pumble</h3><ul class="is-style-cws"><li><a href="https://pumble.com/" target="_blank" rel="noreferrer noopener">Pumble</a> is an excellent alternative for those looking for a messaging platform other than Slack, Google Meet or Microsoft Teams.</li><li>Call quality is good and the screen-sharing capability is welcome, plus you can host group calls with Pumble on any paid plan.</li><li>Pumble’s design is similar to Slack, with the messages and channels structure being almost identical, so new users will have little to no learning curve.</li></ul><p>Launched in 2020, Pumble serves as a communication tool for teams within your company. It’s a simple, no-nonsense software that lets you instant message your entire team and also make audio and video calls. Think of it like Slack and other mainstream messaging platforms. Is it just another imitator, though? Our project management experts will explore this during this full Pumble review.</p><p>There are several reasons for switching messaging programs: ease of use, privacy and affordability being only a few. Pumble is another tool that exists among the many messaging platforms that grew during the remote work boom. Marketing itself as an affordable alternative to Slack (read our <a href="https://www.commquer.com/best-slack-alternatives/" target="_blank" rel="noreferrer noopener">Slack alternatives</a> list), Pumble has several features that will help you communicate with your team.</p><p>For this review, we tested each of its core features thoroughly, and we’ll highlight the difference between the free version and the paid option. If you’re someone who enjoys trying out lesser-known software tools or you’re looking for a more budget-friendly solution, stick with us, as Pumble is certainly worth your consideration. </p><div class="updates cws-updates "> <input type="checkbox" hidden class="hidden" id="block_f8f1b35dc2dc4d3022916ec872e0df6f" /> <ul class="cws-update-list"> <li class="update "> <div class="update-date"> 10/03/2023 </div> <p>Updated information on the customer service and group video conferencing. Updated Pumble’s pricing to include the extra plans and price increase.</p></li> <li class="updates-more-btn"><label class="btn btn-mini" for="block_f8f1b35dc2dc4d3022916ec872e0df6f">updates</label></li> </ul></div></section><section><h2 class="wp-block-heading" data-nav="Alternatives" class="wp-block-heading" data-nav="Alternatives" id="pumble-alternatives">Pumble Alternatives</h2><div class="cws-com-2020 max-large" id="com-1"><div class="cws-com-2020-list"><ol class=""><li class="tr-1"><div class="td-nr"><span class="badge">1</span></div><div class="td-logo"><a target="_blank" class="logo" rel="nofollow" href="https://ticktick.com/"><img decoding="async" src="https://www.commquer.com/wp-content/uploads/2021/02/ticktick-logo.svg" width="2188" height="400" loading="lazy" class="img-fluid" alt="Logo: TickTick "></a><a target="_blank" class="url" rel="nofollow" href="https://ticktick.com/">ticktick.com</a><svg class="rating rating-45"><use xlink:href="#rating" /></svg></div><div class="td-feature"><ul class="feature-list"></ul></div><div class="td-price"><span class="pricing-month">$2.33<span class="pricing-per-month"> / month</span></span><a data-price-table="37131" href="javascript:;" class="all-plans">(All Plans)</a></div><div class="td-btn"><a target="_blank" rel="nofollow" class="btn btn-visit" href="https://ticktick.com/">Visit <span class="visit-name">TickTick </span></a><a href="https://www.commquer.com/ticktick-review/" class="btn-link">Review</a><div class='button-compare' onclick="_gaq.push(['_trackEvent', 'compare', 'Pumble', 'TickTick ']);" data-id='37131' data-cat='project-management-software-reviews' data-name='TickTick '><input class='compare' id='compare_37131' name='compare_37131' type='checkbox' /> <label for='compare_37131'><span class='sr-only'>TickTick </span></label></div></div></li><li class="tr-2"><div class="td-nr"><span class="badge">2</span></div><div class="td-logo"><a target="_blank" class="logo" rel="nofollow" href="https://www.nintex.com/"><img decoding="async" src="https://www.commquer.com/wp-content/uploads/2022/06/Nintex-logo.png" width="661" height="213" loading="lazy" class="img-fluid" alt="Logo: Nintex"></a><a target="_blank" class="url" rel="nofollow" href="https://www.nintex.com/">www.nintex.com</a><svg class="rating rating-35"><use xlink:href="#rating" /></svg></div><div class="td-feature"><ul class="feature-list"></ul></div><div class="td-price"><span class="pricing-month">$910<span class="pricing-per-month"> / month</span></span><a data-price-table="63668" href="javascript:;" class="all-plans">(All Plans)</a></div><div class="td-btn"><a target="_blank" rel="nofollow" class="btn btn-visit" href="https://www.nintex.com/">Visit <span class="visit-name">Nintex</span></a><a href="https://www.commquer.com/nintex-review/" class="btn-link">Review</a><div class='button-compare' onclick="_gaq.push(['_trackEvent', 'compare', 'Pumble', 'Nintex']);" data-id='63668' data-cat='project-management-software-reviews' data-name='Nintex'><input class='compare' id='compare_63668' name='compare_63668' type='checkbox' /> <label for='compare_63668'><span class='sr-only'>Nintex</span></label></div></div></li><li class="tr-3"><div class="td-nr"><span class="badge">3</span></div><div class="td-logo"><a target="_blank" class="logo" rel="nofollow" href="https://hive.com/"><img decoding="async" src="https://www.commquer.com/wp-content/uploads/2022/07/Hive-Logo.png" width="222" height="90" loading="lazy" class="img-fluid" alt="Logo: Hive"></a><a target="_blank" class="url" rel="nofollow" href="https://hive.com/">hive.com</a><svg class="rating rating-35"><use xlink:href="#rating" /></svg></div><div class="td-feature"><ul class="feature-list"></ul></div><div class="td-price"><span class="pricing-month">$12<span class="pricing-per-month"> / month</span></span><span class="pricing-save">(save 33%)</span><a data-price-table="63897" href="javascript:;" class="all-plans">(All Plans)</a><a rel="nofollow" href="https://hive.com/" target="_blank" class="money-back"><svg aria-hidden="true" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512" class="fontawesom-icon fa-check-circle svg-inline--fa"><path fill="currentColor" d="M256 512c141.4 0 256-114.6 256-256S397.4 0 256 0S0 114.6 0 256S114.6 512 256 512zM369 209L241 337c-9.4 9.4-24.6 9.4-33.9 0l-64-64c-9.4-9.4-9.4-24.6 0-33.9s24.6-9.4 33.9 0l47 47L335 175c9.4-9.4 24.6-9.4 33.9 0s9.4 24.6 0 33.9z"/></svg> <span class="money-back-days">14-days</span> <span class="money-back-text">money-back<span class="guarantee"> guarantee</span></span></a></div><div class="td-btn"><a target="_blank" rel="nofollow" class="btn btn-visit" href="https://hive.com/">Visit <span class="visit-name">Hive</span></a><a href="https://www.commquer.com/hive-review/" class="btn-link">Review</a><div class='button-compare' onclick="_gaq.push(['_trackEvent', 'compare', 'Pumble', 'Hive']);" data-id='63897' 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class="visit-name">Microsoft To Do</span></a><a href="https://www.commquer.com/microsoft-to-do-review/" class="btn-link">Review</a><div class='button-compare' onclick="_gaq.push(['_trackEvent', 'compare', 'Pumble', 'Microsoft To Do']);" data-id='53746' data-cat='project-management-software-reviews' data-name='Microsoft To Do'><input class='compare' id='compare_53746' name='compare_53746' type='checkbox' /> <label for='compare_53746'><span class='sr-only'>Microsoft To Do</span></label></div></div></li><li class="tr-5"><div class="td-nr"><span class="badge">5</span></div><div class="td-logo"><a target="_blank" class="logo" rel="nofollow" href="https://www.commquer.com/go/asana-standard-offer/"><img decoding="async" src="https://www.commquer.com/wp-content/uploads/2018/12/asana.svg" width="288" height="57" loading="lazy" class="img-fluid" alt="Logo: Asana"></a><a target="_blank" class="url" rel="nofollow" href="https://www.commquer.com/go/asana-standard-offer/">asana.com</a><svg class="rating rating-45"><use xlink:href="#rating" /></svg></div><div class="td-feature"><ul class="feature-list"></ul></div><div class="td-price"><span class="pricing-month">$10.99<span class="pricing-per-month"> / month</span></span><span class="pricing-save">(save 18%)</span><a data-price-table="28806" href="javascript:;" class="all-plans">(All Plans)</a></div><div class="td-btn"><a target="_blank" rel="nofollow" class="btn btn-visit" href="https://www.commquer.com/go/asana-standard-offer/">Visit <span class="visit-name">Asana</span></a><a href="https://www.commquer.com/asana-review/" class="btn-link">Review</a><div class='button-compare' onclick="_gaq.push(['_trackEvent', 'compare', 'Pumble', 'Asana']);" data-id='28806' data-cat='project-management-software-reviews' data-name='Asana'><input class='compare' id='compare_28806' name='compare_28806' type='checkbox' /> <label for='compare_28806'><span class='sr-only'>Asana</span></label></div></div></li></ol></div></div></section><section><h2 class="wp-block-heading" data-nav="Strengths & Weaknesses" class="wp-block-heading" data-nav="Strengths & Weaknesses" id="pumble-review-strengths-weaknesses">Pumble Review: Strengths & Weaknesses</h2><div class="wp-block-columns list-pro-con"><div class="wp-block-column"><p class="is-style-pro bold">Pros:</p><ul class="is-style-pro"><li>Excellent video & call quality</li><li>Easy to use</li><li>Affordable</li><li>Guest access on Pro </li></ul></div><div class="wp-block-column"><p class="is-style-con bold">Cons:</p><ul class="is-style-con"><li>Lacks integrations</li><li>No free group call capability</li><li>Limited sharing on free plan</li></ul></div></div></section><section><h2 class="wp-block-heading" class="wp-block-heading" id="features">Features</h2><div class="rating-review"><span style="width:80%;"><span>80 % – Good</span></span></div><p>Despite its low cost (which we’ll get into shortly), Pumble offers plenty of features, many of which are available on the free plan. In fact, it will likely satisfy the needs of those who only require basic tools. Let’s take a look at what’s on offer.</p><h3 class="wp-block-heading" data-nav="hidden" class="wp-block-heading" data-nav="hidden" id="pumble-free-version-features">Pumble Free Version Features</h3><p>The <a href="https://pumble.com/" target="_blank" rel="noreferrer noopener">free version of Pumble</a> comes with all the basic messaging features. Users can instantly send private messages to other users, attach files and italicize messages. Bullet-point formatting and emojis are also available. </p><p>A major plus is that you can add unlimited members, which makes the platform a viable option for larger teams and businesses. The drawback is that you only get 10GB of storage space total, so if you plan to share high-quality photos and videos, the free plan likely won’t be enough.</p><figure itemscope="" itemtype="http://schema.org/ImageObject" class="figure text-center full full" data-id="64459"><picture><source srcset="https://www.commquer.com/wp-content/uploads/2022/07/pumble-calls.webp" type="image/webp" /><source srcset="https://www.commquer.com/wp-content/uploads/2022/07/pumble-calls.png" media="(min-width: 1400px)" /><source srcset="https://www.commquer.com/wp-content/uploads/2022/07/pumble-calls-800x566.png" media="(min-width: 400px)" /><source srcset="https://www.commquer.com/wp-content/uploads/2022/07/pumble-calls-680x481.png" media="(min-width: 200px)" /><img decoding="async" width="800" height="566" loading="lazy" class="landscape" src="https://www.commquer.com/wp-content/uploads/2022/07/pumble-calls-800x566.png" alt="pumble calls" title="pumble-calls"><figcaption itemprop="caption"><div class="caption">Pumble’s built-in calling app offers clear audio and detailed video.</div></figcaption></figure><p>If you prefer verbal communication, Pumble has audio and video calling capability integrated with the software. We tested both types of calls and the quality was fantastic. We’d even go as far as to say it was better than Slack and Zoom, today’s most popular audio and video calling software. </p><p>Sadly, the calling app isn’t without its limitations; at the time of writing, users are limited to one-on-one calls rather than group calls, making it a dead-end for anyone planning to host team meetings. For free group calls, users may wish to consider <a href="https://www.commquer.com/what-is-microsoft-teams/" target="_blank" rel="noreferrer noopener">Microsoft Teams</a>, which offers 60-minute meetings on its free plan.</p><h3 class="wp-block-heading" data-nav="hidden" class="wp-block-heading" data-nav="hidden" id="other-free-features">Other Free Features</h3><figure itemscope="" itemtype="http://schema.org/ImageObject" class="figure text-center full full" data-id="64461"><picture><source srcset="https://www.commquer.com/wp-content/uploads/2022/07/pumble-history-keeping.webp" type="image/webp" /><source srcset="https://www.commquer.com/wp-content/uploads/2022/07/pumble-history-keeping.png" media="(min-width: 1400px)" /><source srcset="https://www.commquer.com/wp-content/uploads/2022/07/pumble-history-keeping-800x431.png" media="(min-width: 400px)" /><source srcset="https://www.commquer.com/wp-content/uploads/2022/07/pumble-history-keeping-680x367.png" media="(min-width: 200px)" /><img decoding="async" width="800" height="431" loading="lazy" class="landscape" src="https://www.commquer.com/wp-content/uploads/2022/07/pumble-history-keeping-800x431.png" alt="pumble history keeping" title="pumble-history-keeping"><figcaption itemprop="caption"><div class="caption">Free and paid users get access to unlimited chat history.</div></figcaption></figure><p>Something we like about Pumble is that it goes the extra mile by offering strong features for free — the most welcome of which is access to an unlimited chat history. If you’re looking for a file, or to review the exact instructions your team leader gave, simply type a few keywords into the search bar and you will find what you’re looking for. </p><p>Standard actions like sending direct messages across multiple conversations, taking part in public channels and creating message threads are all possible on the free plan. You can also bookmark specific messages, which is useful if you want to return to an important topic at a later time. </p><p>Even the support options are impressive on the free version of Pumble, with 24/7 telephone, email and live chat available. We’ll explore the quality of the response from the support team later in this review.</p><h3 class="wp-block-heading" data-nav="hidden" class="wp-block-heading" data-nav="hidden" id="pumble-pro-plan-features">Pumble Pro Plan Features</h3><p>The Pro plan offers everything you get on the free platform along with some much-needed extras for those with larger teams that rely heavily on certain collaboration tools. It also comes with enhanced support, which promises faster response times.</p><figure itemscope="" itemtype="http://schema.org/ImageObject" class="figure text-center full full" data-id="64456"><picture><source srcset="https://www.commquer.com/wp-content/uploads/2022/07/Pumble-share-screen.webp" type="image/webp" /><source srcset="https://www.commquer.com/wp-content/uploads/2022/07/Pumble-share-screen.png" media="(min-width: 1400px)" /><source srcset="https://www.commquer.com/wp-content/uploads/2022/07/Pumble-share-screen-800x530.png" media="(min-width: 400px)" /><source srcset="https://www.commquer.com/wp-content/uploads/2022/07/Pumble-share-screen-680x451.png" media="(min-width: 200px)" /><img decoding="async" width="800" height="530" loading="lazy" class="landscape" src="https://www.commquer.com/wp-content/uploads/2022/07/Pumble-share-screen-800x530.png" alt="Pumble share screen" title="Pumble-share-screen"><figcaption itemprop="caption"><div class="caption">Users can host presentations with the Pumble screen-share feature.</div></figcaption></figure><p>The first difference between the two plans pertains to calling. The Pro plan has the option to screen share during calls. We experienced zero lag when testing the screen sharing feature; the Plus plan also allows group video calls, though not on the free plan. This is similar to Slack, which allows users to screen share with up to 15 users on its most affordable paid plan (more on this in our <a href="https://www.commquer.com/slack-review/" target="_blank" rel="noreferrer noopener">Slack Review</a>).</p><p>There are also more admin tools available on the Pro plan. Admins can add external users from other organizations, while also assigning user permissions to internal team members. Larger teams can be separated into smaller user groups to keep communication streamlined and relevant to specific team members.</p><h3 class="wp-block-heading" data-nav="hidden" class="wp-block-heading" data-nav="hidden" id="advantages-of-the-pro-plan">Advantages of the Pro Plan</h3><p>Another advantage of signing up to the paid plan is a higher storage limit. Rather than getting a shared total of 10GB, each user enjoys 10GB of storage space. </p><p>For further usability, paid users can also customize the sidebar, which means you can organize multiple conversations and channels in an order that suits you and collapse and expand specific conversations for a more tailored viewing experience.</p><p>One thing that’s missing on both Pumble plans is the ability to integrate third-party apps. Where competitors like Slack allow you to integrate Google Drive, Salesforce and many other platforms, Pumble doesn’t have this feature. This may cause a little frustration for those who manage external files; hopefully, it’s something that will change in the future.</p><p>While the free platform is very good, the paid version certainly packs enough punch to warrant its asking price, something we’ll take a look at now.</p></section><section><h2 class="wp-block-heading" class="wp-block-heading" id="pricing">Pricing</h2><div class="rating-review"><span style="width:95%;"><span>95 % – Excellent</span></span></div><figure itemscope="" itemtype="http://schema.org/ImageObject" class="figure text-center full full" data-id="78092"><picture><source srcset="https://www.commquer.com/wp-content/uploads/2022/07/Pumble-updated-pricing.webp" type="image/webp" /><source srcset="https://www.commquer.com/wp-content/uploads/2022/07/Pumble-updated-pricing.png" media="(min-width: 1400px)" /><source srcset="https://www.commquer.com/wp-content/uploads/2022/07/Pumble-updated-pricing-800x517.png" media="(min-width: 400px)" /><source srcset="https://www.commquer.com/wp-content/uploads/2022/07/Pumble-updated-pricing-680x439.png" media="(min-width: 200px)" /><img decoding="async" width="800" height="517" loading="lazy" class="landscape" src="https://www.commquer.com/wp-content/uploads/2022/07/Pumble-updated-pricing-800x517.png" alt="pumble pricing" title="Pumble updated pricing"><figcaption itemprop="caption"><div class="caption">Pumble offers affordable pricing for quality features.</div></figcaption></figure><p>As discussed previously, Pumble’s self-proclaimed unique selling point is that it’s much more affordable than the major platforms in the messaging space. If we’re to compare it to the main competition, there’s no denying that <a href="https://pumble.com/" target="_blank" rel="noreferrer noopener">Pumble offers a lower price point</a> for its service.</p><p>Pumble has three paid options: Pro, Business and Enterprise. When paid monthly, Pro costs just <span class="cws-price-text">$1.99</span> per user, which you can reduce to <span class="cws-price-text">$1.35</span> per user if you pay annually. </p><p>Business costs per month per user, annually, while Enterprise costs per month per user, annually.</p><p>With what is on offer with Pumble, the pricing is impressive and it would be difficult to say that any of the alternatives offer better value for the money.</p><div id="price-table-64445"><div class="cws-pt cws-pt-4-1"><div class="pt-logo-bar"><a target="_blank" class="logo" rel="nofollow" href="https://pumble.com/"><img decoding="async" src="https://www.commquer.com/wp-content/uploads/2022/07/Pumble-logo.png" width="518" height="265" loading="lazy" class="img-fluid" alt="Logo: Pumble"></a></div><div class="pt-container"><div><div><div><strong>Free</strong></div><ul class="feature-list"></ul></div><div><a href="https://pumble.com/" rel="nofollow" target="_blank" class="pt-price pt-price-free "><div class="pt-dollar"><strong>FREE</strong></div></a></div></div><div><div><div><strong>Pro</strong></div><ul class="feature-list"><li>Minimum of two users</li></ul></div><div><details><summary>1-month plan</summary><a href="https://pumble.com/" rel="nofollow" target="_blank" class="pt-price "><div class="pt-pre">1-month plan</div><div class="pt-dollar">$1.99/month</div></a></details><a href="https://pumble.com/" rel="nofollow" target="_blank" class="pt-price "><div class="pt-pre">1-year plan</div><div class="pt-dollar">$1.35/month</div><div class="pt-price-text">$16.20 billed every year</div> <div class="pt-save"><span class="badge badge-success badge-pill">Save 32%</span></div></a></div></div></div></div></div></section><section><h2 class="wp-block-heading" class="wp-block-heading" id="user-friendliness">User-Friendliness</h2><div class="rating-review"><span style="width:90%;"><span>90 % – Excellent</span></span></div><p>Like several Slack clones, Pumble’s design is almost identical to Slack’s user interface. We don’t have much of a problem with that; like Slack, Pumble is straightforward to use. </p><p>The channel structure feels exactly the same as Slack, and even the font is identical. If you do have your reasons for switching from Slack, shifting to Pumble will be seamless and without a learning curve.</p><figure itemscope="" itemtype="http://schema.org/ImageObject" class="figure text-center full full" data-id="64458"><picture><source srcset="https://www.commquer.com/wp-content/uploads/2022/07/pumble-user-interface.webp" type="image/webp" /><source srcset="https://www.commquer.com/wp-content/uploads/2022/07/pumble-user-interface.png" media="(min-width: 1400px)" /><source srcset="https://www.commquer.com/wp-content/uploads/2022/07/pumble-user-interface-800x517.png" media="(min-width: 400px)" /><source srcset="https://www.commquer.com/wp-content/uploads/2022/07/pumble-user-interface-680x439.png" media="(min-width: 200px)" /><img decoding="async" width="800" height="517" loading="lazy" class="landscape" src="https://www.commquer.com/wp-content/uploads/2022/07/pumble-user-interface-800x517.png" alt="pumble user interface" title="pumble-user-interface"><figcaption itemprop="caption"><div class="caption">Pumble’s user interface is basically Slack 2.0, which means it’s easy to use.</div></figcaption></figure><p>The left-hand side of both the web and desktop app is where you’ll find your channels, user messages and threads. The <strong>“</strong>+<strong>” </strong>symbol makes it clear how to start new private chats, create channels and add internal and external users. The design here is simple — just the way we like it — as it takes little to no brain power to navigate the platform.</p><p>On the right-hand side of the platform, users can access their personal settings and preferences. They can also edit their user profile, adding a profile photo, telephone number and job title.</p><figure itemscope="" itemtype="http://schema.org/ImageObject" class="figure text-center full full" data-id="64460"><picture><source srcset="https://www.commquer.com/wp-content/uploads/2022/07/pumble-edit-profile.webp" type="image/webp" /><source srcset="https://www.commquer.com/wp-content/uploads/2022/07/pumble-edit-profile.png" media="(min-width: 1400px)" /><source srcset="https://www.commquer.com/wp-content/uploads/2022/07/pumble-edit-profile-800x494.png" media="(min-width: 400px)" /><source srcset="https://www.commquer.com/wp-content/uploads/2022/07/pumble-edit-profile-680x420.png" media="(min-width: 200px)" /><img decoding="async" width="800" height="494" loading="lazy" class="landscape" src="https://www.commquer.com/wp-content/uploads/2022/07/pumble-edit-profile-800x494.png" alt="pumble edit profile" title="pumble-edit-profile"><figcaption itemprop="caption"><div class="caption">The Pumble app allows you to edit your user profile and let others know what your role is within the company.</div></figcaption></figure><p>The video and audio call feature is self-explanatory too. You can start a call by hitting the telephone symbol inside a direct chat with another user. Similar to Google Meet, you’ll find clear symbols at the bottom of the app that let you mute your microphone, show your video and share your screen.</p></section><section><h2 class="wp-block-heading" class="wp-block-heading" id="security-privacy">Security & Privacy</h2><div class="rating-review"><span style="width:60%;"><span>60 % – Fair</span></span></div><p>Pumble offers tight security, but lets itself — and its users — down when it comes to privacy. Before you rush to a different provider, note that the likes of Slack don’t offer much in terms of privacy either.</p><figure itemscope="" itemtype="http://schema.org/ImageObject" class="figure text-center full full" data-id="64455"><picture><source srcset="https://www.commquer.com/wp-content/uploads/2022/07/pumble-security-policy.webp" type="image/webp" /><source srcset="https://www.commquer.com/wp-content/uploads/2022/07/pumble-security-policy.png" media="(min-width: 1400px)" /><source srcset="https://www.commquer.com/wp-content/uploads/2022/07/pumble-security-policy-800x582.png" media="(min-width: 400px)" /><source srcset="https://www.commquer.com/wp-content/uploads/2022/07/pumble-security-policy-680x495.png" media="(min-width: 200px)" /><img decoding="async" width="800" height="582" loading="lazy" class="landscape" src="https://www.commquer.com/wp-content/uploads/2022/07/pumble-security-policy-800x582.png" alt="pumble security policy" title="pumble-security-policy"><figcaption itemprop="caption"><div class="caption"><strong> </strong>Pumble does well in terms of security; however, privacy is where it lets itself down.</div></figcaption></figure><p>In Pumble’s <a href="https://pumble.com/privacy#policy-7" target="_blank" rel="noreferrer noopener">privacy policy</a>, the company states that it will share user data with Google Inc., a company that’s infamous for the way it handles and uses data. This information may include your account details (name, email address, telephone number) and information collected through cookies (your time zone, for example). </p><p>Other vendors that can access your data include Zendesk, which Pumble uses for customer support, and Mailchimp, an email-building client. </p><p>On a more positive note, Pumble doesn’t sell user data or allow access to it by companies that aren’t specifically named in the privacy policy (six in total). If you wish to cancel your account, you can do so via email, and Pumble will terminate the storage and sharing of your data.</p><p>Pumble deploys 256-bit SSL encryption to keep your data safe while it’s in transit to and from Pumble servers. The company uses <a href="https://www.commquer.com/what-is-aws/" target="_blank" rel="noreferrer noopener">Amazon Web Services</a> for its servers, which are located in the eastern United States. This means that Pumble must adhere to local regulations relating to user data, which include handing over data to the authorities upon request. </p><p>In addition to storing user information on physical servers, Pumble also uploads your information to the cloud (keeping an online version of your data). While we can only take it at face value, the company states it’s constantly working to prevent unauthorized access to its servers by putting up firewalls and restricting data access to authorized users.</p></section><section><h2 class="wp-block-heading" class="wp-block-heading" id="service-support">Service & Support</h2><div class="rating-review"><span style="width:90%;"><span>90 % – Excellent</span></span></div><figure itemscope="" itemtype="http://schema.org/ImageObject" class="figure text-center full full" data-id="64457"><picture><source srcset="https://www.commquer.com/wp-content/uploads/2022/07/Pumble-support.webp" type="image/webp" /><source srcset="https://www.commquer.com/wp-content/uploads/2022/07/Pumble-support.png" media="(min-width: 1400px)" /><source srcset="https://www.commquer.com/wp-content/uploads/2022/07/Pumble-support-800x326.png" media="(min-width: 400px)" /><source srcset="https://www.commquer.com/wp-content/uploads/2022/07/Pumble-support-680x277.png" media="(min-width: 200px)" /><img decoding="async" width="800" height="326" loading="lazy" class="landscape" src="https://www.commquer.com/wp-content/uploads/2022/07/Pumble-support-800x326.png" alt="Pumble support" title="Pumble-support"><figcaption itemprop="caption"><div class="caption">Pumble has excellent customer support infrastructure.</div></figcaption></figure><p>We were impressed with both the rapid response times and the level of detail provided by the Pumble support team. As we mentioned, you can contact Pumble directly via live chat, telephone and email. </p><p>We received a response to our live chat query within minutes and our email within two hours. The support team members are friendly and upbeat, while also getting to the point in terms of giving us the information we needed.</p><p>Beyond one-on-one support, there’s a pretty deep knowledgebase, a help center and well-presented video tutorials — we have no complaints in terms of service and support. Just be mindful that they’re available 24 hours a day Monday through Friday and only 16 hours a day on the weekends, which is still very good.</p></section><section><h2 class="wp-block-heading" class="wp-block-heading" id="the-verdict">The Verdict</h2><p>Overall, there’s little for us to complain about with Pumble. We enjoyed using the software and were impressed with the amount of features on offer, especially considering the low price or even for free. </p><p>It can enable seamless communication, and the <a href="https://pumble.com/" target="_blank" rel="noreferrer noopener">completely free subscription</a> is good enough for a wide range of users. It’s also great if you want to share files, create group discussions or just send messages. Plus, the unlimited message history — free of charge — makes Pumble a promising Slack alternative.</p><p>Do you think Pumble offers enough reasons for switching from a different provider? Can you get past the lack of video calls for team communication? What messaging service do you use for your business? Is there another software you would like us to review? Let us know in the comments. Thanks for reading.</p><ul class="cws-faq cws-maxMedium"><li><button class="cws-faq-question" data-toggle="toggle" data-target=".faq-how-is-pumble-free" aria-expanded="true">How Is Pumble Free?</button><div class="collapse faq-how-is-pumble-free cws-faq-answer" aria-hidden="false"><p>Pumble is a “freemium” service, in that it offers a free account, but it also has a Pro plan that costs $1.99 per user per month, which includes everything in the free plan, plus guest access, screen sharing, 10GB storage per user, permissions settings and more features.</p></div></li><li><button class="cws-faq-question" data-toggle="toggle" data-target=".faq-how-does-pumble-work" aria-expanded="true">How Does Pumble Work?</button><div class="collapse faq-how-does-pumble-work cws-faq-answer" aria-hidden="false"><p>Users can access Pumble via web, desktop and mobile applications. The app acts like any other instant messaging and call service, allowing you to communicate with others members of the platform.</p></div></li></ul><script type="application/ld+json">{"@context":"https:\/\/schema.org","@type":"FAQPage","mainEntity":[{"@type":"Question","name":"How Is Pumble Free?","acceptedAnswer":{"@type":"Answer","text":"<p>Pumble is a \u201cfreemium\u201d service, in that it offers a free account, but it also has a Pro plan that costs $1.99 per user per month, which includes everything in the free plan, plus guest access, screen sharing, 10GB storage per user, permissions settings and more features.<\/p>\n"}},{"@type":"Question","name":"How Does Pumble Work?","acceptedAnswer":{"@type":"Answer","text":"<p>Users can access Pumble via web, desktop and mobile applications. The app acts like any other instant messaging and call service, allowing you to communicate with others members of the platform.<\/p>\n"}}]}</script></section><div class="review-bar cws-maxMedium"><a target="_blank" class="logo" rel="nofollow" href="https://pumble.com/"><img src="https://www.commquer.com/wp-content/uploads/2022/07/Pumble-logo.png" width="518" height="265" loading="lazy" class="img-fluid" alt="Logo: Pumble"></a><div class="rating-small"><svg class="rating rating-40"><use xlink:href="#rating" /></svg></div><div class="review-bar--pricing"> <span class="pricing-month">$1.35<span class="pricing-per-month"> / month</span></span> <a data-price-table="64445" href="javascript:;" class="all-plans">(All Plans)</a> </div><a target="_blank" rel="nofollow" class="btn btn-visit" href="https://pumble.com/">Visit <span class="visit-name">Pumble</span></a></div><footer><section><div class="helpful cws-maxMedium "> <div class="helpful-header"> <span class="helpful-headline">Was this post helpful?</span> </div><!-- .helpful-header --> <div class="helpful-content" role="alert"> <span>Let us know if you liked the post. 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While traveling the world with his camera, he can found writing about tech and photography, all with a smile on his face. You can also read Dan's words TechRadar, The Phoblographer and TomsGuide. Aside from writing, editing and hosting podcasts, Dan also enjoys eating tacos—maybe a little too much!<div class="author-modal-last text-small"><strong>Last published on Cloudwards:</strong></div><ul class="text-small is-style-highlight"><li><a href='https://www.commquer.com/zoho-sprints-review/'>Zoho Sprints</a></li><li><a href='https://www.commquer.com/wrike-vs-asana/'>Wrike vs Asana Compared in 2024</a></li><li><a href='https://www.commquer.com/best-notion-alternatives/'>13 Best Notion Alternatives in 2024: Free & Paid Competitors for Project Management & Note-Taking</a></li></ul></div> <div class="hidden author-modal facts_checked-modal" tabindex="-1" role="dialog" aria-hidden="true" id="facts_checked"> <div class="author-modal-header"><img width="150" height="150" src="https://www.commquer.com/wp-content/uploads/2022/03/Jasna-headshot-smal-150x150.png" alt="Jasna Mishevska"> <div class="author-modal-titel">Facts checked </div> <div class="author-modal-position">by Jasna Mishevska</div> </div><!-- wp:paragraph --><p>Because the CommQueR.com team is committed to delivering accurate content, we implemented an additional fact-checking step to our editorial process. 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